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How verification works

We use verification labels and data checks to help people understand how much information we have been able to confirm about a listing. Verification is about data confidence, not an endorsement of service quality.

Owner verified

An organisation owner or authorised manager has claimed the listing through the email address on file and can manage listing updates through the site.

Automated checks

We may run automated checks against public information such as website availability, phone and email presence, address details, Google listing signals, opening hours, and whether the organisation appears operational online.

Not owner verified

Some listings are published from public or third-party sources and may not yet be claimed by the organisation itself. Those listings can still be useful, but should be confirmed directly before use.

What we check

NPO registration status
Website listed and reachable
Phone number present
Email address present
Social media presence
Google listing found
Operational status from public sources
Google reviews and photos
Opening hours
Physical address and map location

How often data is checked

We do not currently promise a fixed review schedule for every listing. Some listings may be checked more often than others.

When a listing has verification data, the recorded "last checked" date reflects the most recent verification run stored by our system. Listings may also be updated when we receive owner edits, public corrections, or refreshed source data.

Important disclaimer

This website does not verify the quality, safety, responsiveness, availability, or outcomes of any service. A verified or owner-verified listing does not mean we recommend or endorse that organisation. Always contact the service directly to confirm that it is appropriate, available, and safe for your needs before relying on it.